

The artists & designers at Southern Art Ceramics and myTiLE appreciate and thank you for the enquiry.
Our products are commodities, with some art works in their own right, and even the plainest of items are created with care and passion.
Please Note: The first and second payment quotation will be provided at the same time.
The first payment quotation is for the samples that needs to be approved before we produce the final batch:
• The following cost-over’s may or may not apply to your order:
1. Cost over – Size: Which format tile do you prefer i.e. 75 x 75mm, 100 x 100mm, 75 x 150mm. Size
2. Cost over – 2D Graphic Design for lay-outs and presentations.
3. Cost over – 3D & CAD Design
4. Cost over – Rapid Prototyping
5. Cost over – Mold making
6. Cost over – Colour coordination: Provide Plascon/Dulux colour swatches.
7. Cost over – Decorative & Pattern Design:
8. Cost over – Decorative & Pattern Printing:
9. Cost over – Decorative & Pattern Hand painting:
10. Cost over - For any special requests not covered by the above.
11. Cost over – Packaging and Parceling
12. Cost over – Delivery, Postal by land or sea and/or courier services.
13. Cost over – Consultations on site
14. Cost over - Other
The second payment quotation is the base price for the production of the order and is based on the approval of the final samples :
• Be so kind to provide the following information at time of inquiry:
1. Cost over – Deadline: The deadline is the time available for us to produce the tiles and excluding delivery/transit time. Cost-over’s for tight time-lines may apply.
2. The dimensions of area/s to be covered and/or the square meter bulk needed for your project.
3. Photographic images and/or architects/design drawings/schedules.
4. Do you want to order the cast handmade processed tiled or the more expensive hand manipulated pressed tiles?
5. Please provide accurate delivery details for the delivery quotation.
6. The second quotation will exclude the cost over for delivery and will be quoted separately with various modes of transport and cost implications.
The procedure from us is as follows:
• We shall request parameters regarding the brief or order if not provided in full and as set out above.
We shall then forward:
1. A quote for FIRST PAYMENT covering cost-over’s to produce samples or design lay-outs, and/or
2. The quote for SECOND PAYMENT for producing the final product relating to the approved samples.
3. An accurate quote for your order if it is stock based or relating to a specified catalogue item on our e-commerce websites www.handmadetiles.co.za or www.arttilegallery.com
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IMPORTANT NOTES:
1. Each project is individually quoted and we shall consider the deadline, the brief and finally the dimensions of the area to be covered.
2. Please note that deadlines are the definitive measurement we use when processing quotes, with deadlines shorter than 15 working days the costing may increase by 30% or more.
3. Samples and layouts will be quoted for separately or might be included with the final quote. Any additional samples, layouts or artwork will carry an extra charge. Full payment must be confirmed for quotes to be executed.
4. Quotes are only valid for 10 working days and we reserve the right to withdraw from or to update the quote at any time.
5. Full payment confirms order.
6. Payment acknowledges acceptance of terms and conditions.
7. Orders are only processed on receipt of payment.
8. Estimated delivery quoted will take effect as from the day payment was confirmed.
9. Please note that all prices on this website are approximate.
10. Delivery is for clients account except when it is otherwise stated. Goods become the property of the purchaser on delivery by Southern Art Ceramics to the transportation company. Loss or delay in delivery is not the responsibility of Southern Art Ceramics.
